Terms and Conditions

Ruby Regular Card

1. By registering with Ruby Regular Rewards you consent to these terms and conditions.
2. You must provide a valid email address to enjoy the benefits of the Ruby Regular Card. You can elect not to receive marketing emails from us and if you do so we will only send you emails relating to point balances.

Ruby Regular Points
3. Ruby Regular Points are calculated on the total paid in a transaction.
4. Ruby Regular Points are non-refundable, non-transferrable and cannot be redeemed for cash. Change cannot be given from Ruby Regular Points. Ruby Regular Points do not earn interest.

Earning and Redeeming Ruby Regular Points
5. To begin earning Ruby Regular Points you must collect a card at the café.
6. To redeem Ruby Regular Points you must register your Identifier at http://rubylane.customerrewards.com.au. Within 24 hours of registering online you will be able to start redeeming Ruby Regular Points.
7. For every $20 spent in one or more transactions you will receive $1 Ruby Dollar.
You must have accrued a minimum of $5 Ruby to redeem.
8. For every 9 coffees purchased in one or more transactions you will receive the 10th free. Free coffee is for a small size only and redeemable on a coffee, tea or hot chocolate.
9. Coffee spend does not accrue for redeemable vouchers.
10. Points are not able to be earnt on wellbeing workshops, feature dinners or any external event that is held outside of the normal trading address of Shops 1&2 200 Pittwater Road Manly 2095.

Offers and promotions
10. Ruby Regular cards cannot be used in conjunction with any other offer or loyalty or discount card issued by Ruby Lane.
11. Ruby Lane will run promotions for the Ruby Regular followers. 12. These promotions will be subject to these terms and conditions as well as any other additional advertised terms.

13. Only one Ruby Regular card and account is permitted per person.
14. Ruby Lane takes no responsibility for any errors in crediting Ruby Regular points to followers of Ruby Regular Cards.
15. In the case of a lost or stolen card, contact us to obtain a replacement card. A replacement card will be issued with transferred points.
16. Ruby Lane reserves the right to refuse use of a Ruby Regular card on suspicion of unauthorized, fraudulent or unlawful use or use which is contrary to these terms and conditions. Where this occurs the account and card will be cancelled and Ruby Regular Points will be lost.
17. Ruby Lane reserves the right to request identification to verify the identity of a Ruby Regular card holder.
18. Information collected from followers at the time of registration is subject to Ruby Lane’s Privacy Policy which can be viewed at: http://www.rubylane.com.au/privacy-policy.
19. Ruby Lane reserves the right to change these terms and conditions at any time by notifying you by email or by changing the terms and conditions on its website.
20. Ruby Lane reserves the right to terminate or suspend the Ruby Regular Program and, if it does so, may do so immediately or by notice. On cancellation all unspent Ruby Regular Points are lost and Ruby Lane has no responsibility or liability for reimbursing any follower the AUD$ amount of the Ruby Regular Points cancelled.
21. All Ruby Regular Loyalty Cards remain the property of Ruby Lane.
22. Ruby Lane is not responsible for stolen or lost cards.